Privacy Policy

RIV Capital SCSp is committed to providing the highest level of protection regarding processing its client’ personal data based on applicable data protection laws and regulations.
This Privacy Policy explains the policies and practices that RIV Capital SCSp, a company incorporated under the laws of Luxembourg with headquarters in 24, Rue Astrid, Luxembourg (“RIV Capital”, “we” or “us”) has developed and adopted to safeguard personal data and to comply with applicable data protection laws.
Personal data comprises all the information RIV Capital collects and processes about you that can identify you directly or indirectly through our website, including information received from third parties.

Collection of Personal Information

RIV Capital collects information directly from you when you subscribe to our newsletter on RIV Capital’s Website.
More specifically, the personal data RIV Capital collects or processes about you may include:
(i)contact information: including postal address, telephone number, e-mail address, and mobile number;
(ii)derivative data: information our servers automatically collect when you access the Website such as your native actions that are integral to the Website
(iii)geo-location information: To provide location-based services, we may request access or permission to track location-based information from your mobile device, either continuously or while you are using the Website. If you wish to change our access or permissions, you may do so in your device’s settings;
We will only collect and use personal information necessary for the purposes for which it is to be used.

 

Use of Personal Information

By providing your personal data, you agree that, where it is permitted by local law or where you have agreed to receive these communications from us, we may use the information:
(i) to provide products and services;
(ii) to conduct market research and surveys to improve our products and services;
(iii) to respond to your requests;
(iv) to improve our level of service;
(v) to improve the content of our communications;
(vi) to provide you with tips, helpful information, product news, and updates;
(vii) to notify you of our new products and services;
(viii) for marketing and promotion purposes, conducted with or without the support of third parties engaged by RIV Capital;
(ix) to comply with applicable local or foreign law, regulation, policy, voluntary codes, directive, judgment, or court order, as well as any request by any authority, regulator or enforcement agency or body;
(x) to establish, exercise or defend legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice concerning such legal proceedings;
(xi) to prevent, detect, investigate and prosecute crime (including but not limited to money laundering, terrorism, fraud and other financial crimes) in any jurisdiction, identity verification, government sanctions screening and due diligence checks
(xii) for other purposes that may be detailed on the Website.

In using your personal data, we follow the following principles:

RIV Capital will only collect personal data about you that is necessary for one or more of our legitimate business purposes or is required by law. In addition, RIV Capital will only collect personal data by lawful and fair means and not in an unreasonably intrusive manner.

When RIV Capital collects your personal data, we will take reasonable steps to advise you of what personal data we are collecting, the purposes for which we are collecting the information and will use such information only for stated primary or related secondary purposes.

RIV Capital will advise you of the organizations (or types of organizations) to which we may normally disclose that personal data, and we will provide you with contact information in the event you would like access to your personal data we hold about you or need to update your personal data or preferences.

Disclosure of Personal Information

RIV Capital may use third parties to provide services to us which may require disclosure of your personal data to such third parties. If we allow a third party to have access to your personal data, they will only be permitted access for purposes that are consistent with this Privacy Policy and will be required to protect your personal data in accordance with all applicable data protection laws.

We may disclose personal information to third-party service providers and IT providers to support our services or as part of client support services. These providers are contractually bound to protect the privacy and security of our clients’ personal information and to comply with the laws and regulations of the United Arab Emirates. We will not disclose personal information to other third parties without obtaining the prior consent of the individual concerned, unless required or permitted by law.

In certain circumstances, we may be called upon to release your personal data in response to a court order, subpoena, search warrant, law or regulation. We plan to cooperate in responding to such requests, taking appropriate measures to ensure that the requester understands the sensitive nature of the personal data that they may receive. We also reserve the right to cooperate with law enforcement authorities in investigating and prosecuting users who violate our rules or engage in illegal or harmful behavior to individuals or the personal data we are responsible for.

Additionally, if you contact us regarding your experience using our Website, we may use the information you provide in submitting complaint or adverse event reports.

Eventually, only with your consent, RIV Capital may transfer personal data to third parties including the transfer of data from one country to another and may include transfers to a country where the laws provide different protection from your country. In such cases we will take appropriate measures to ensure adequate data protection under applicable data protection laws such as General Data Protection Regulation (“GPDR”) and California Consumer Privacy Act (“CCPA”). However, we will take steps to ensure that your personal information is treated securely and under this Privacy Policy and the laws and regulations of Luxembourg.

Your Rights

Subject to applicable law you may be entitled to invoke a data subject’s right in relation to your personal data being processed by RIV Capital.
The rights that you can invoke as a data subject may include:

1.Right of Access
You have the right to obtain from us confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, ask us for copies of your personal information without charge. Please note that we may charge a reasonable fee based on administrative costs for any further copies requested or reject any additional requests that are reasonably deemed to be excessively repetitive.

2.Right to Rectification
You have the right to obtain from RIV Capital without undue delay the rectification of inaccurate personal data concerning you.

3.Right to Request Erasure
Subject to compliance with the applicable mandatory retention periods, you have the right to request from RIV Capital the erasure of personal data concerning you where (a) the personal data is no longer necessary for RIV Capital’ business operations (including offering you the financial services or products), (b) you withdraw your consent to the processing of your personal data, or (c) there is no other ground for the processing.

4.Right to Restriction of Processing
You have the right to obtain from RIV Capital restriction of processing where one of the following applies:

(i) you contest the accuracy of your personal data (in such a case, the restriction will be for a period enabling RIV Capital to verify the accuracy of said data);
(ii) the processing is unlawful;
(iii) you object that the processing is in violation of the agreed purpose(s) with RIV Capital (in such a case, the restriction will be for a period enabling RIV Capital to verify the agreed purpose(s) of the processing and whether RIV Capital is in violation of said purpose(s)).

You may request RIV Capital to continue keeping your personal data after fulfillment of the processing purposes if such data is necessary to for the establishment, exercise or defense of legal proceedings.
Notwithstanding the provisions of this clause 4, we may nevertheless proceed with processing your personal data without your consent if the processing is:
(i) limited to storing personal data;
(ii) necessary to intite, defend, or claim rights in legal proceedings, or is related to judicial procedures;
(iii) necessary to protect the rights of third parties in accordance with appliable law; or
(iv) necessary to protect the public interest.

5. Right to Transfer Data
You have the right to:
(i) obtain your personal data in a machine-readable and automated manner where the processing is based on your consent or is necessary for the fulfillment of a contractual obligation;
(ii) request the transfer of your personal data to another service provider whenever that is technically feasible.

6. Right to Object to the Processing
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you. RIV Capital shall no longer process said personal data except where such personal data is required for business operations related to the App or services offered to you.
Any future withdrawal of consent will not affect the lawfulness of personal data processing prior to such withdrawal or any subsequent processing related to RIV Capital’ business operations.
Such right can be exercised when your personal data is processed for direct marketing purposes, for the purpose of conducting statistical surveys, or if the processing is in violation of your personal data rights in accordance with applicable law.

Security

The security and confidentiality of your personal data is important to us and RIV Capital has invested significant resources to protect the safekeeping and confidentiality of your personal data. Regardless of where your personal information is transferred or stored, we take all steps reasonably necessary to ensure that personal data is kept secure. When using external service providers acting as processors, we require that they adhere to the same standards as RIV Capital.

Updates to this Privacy Policy

We will only use personal data in the manner described in the Privacy Policy in effect when the information was collected from you. However, we reserve the right to change the terms of this Privacy Policy at any time (for example, due to changes in data protection laws) by posting revisions to this website. We will take adequate and reasonable action to obtain your consent if required, as a result of any such change.

Contact Us

If you have any questions or concerns about our Privacy Policy or to exercise your rights, please contact our Data Protection Officer at info@riv-capital.com